Notice

Privacy Policy

Effective Date: This privacy notice was last reviewed or revised on January 10, 2023.

Alzamel Group ("we," "our," or "us") is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and protect the personal data that you provide to us when using our website and services. This notice also describes your rights regarding your data under UK privacy laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, submit forms, or communicate with us:

  • Personal Identification Information: This includes data such as your full name, email address, postal address, phone number, and any other information you provide through our contact or career submission forms.
  • Professional Information: If you apply for a career opportunity through our site, we may collect information about your employment history, education, qualifications, and other data included in your CV or cover letter.
  • Usage Data: We automatically collect data about how you interact with our website, such as IP address, browser type, operating system, device type, the pages you visit, the time and date of your visit, and other similar usage information.
  • Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze traffic patterns.

2. How We Use Your Information

Your personal data is collected and processed for various purposes in compliance with GDPR principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, and confidentiality. The primary purposes for which we process your personal data include:

  • Responding to Enquiries: We use the information provided via the Contact Form to respond to your queries, provide service information, and offer personalized solutions.
  • Processing Career Applications: Personal data submitted via our Career Form is used to assess your suitability for current or future job openings, conduct background checks (if applicable), and communicate with you during the recruitment process.
  • Improving Services: Usage data is processed to enhance the functionality of our website, improve user experience, and optimize service delivery. This includes analyzing trends, monitoring usage patterns, and developing content that aligns with our clients' needs.
  • Legal Compliance: In certain circumstances, we may process your data to comply with our legal obligations under UK law, such as accounting requirements or responding to requests from public authorities.

We will only process your data for legitimate interests or with your consent where required. We do not engage in automated decision-making or profiling based on your data.

3. Legal Basis for Processing

Under the GDPR, we must have a legal basis for processing your data. Depending on the nature of your interactions with us, the legal grounds may include:

  • Consent: When you provide your personal data through our contact forms, career submission forms, or opt into marketing communications, we rely on your explicit consent to process your information.
  • Contractual Necessity: When processing data is necessary to fulfill our contractual obligations, such as responding to service inquiries or processing job applications.
  • Legitimate Interests: We may process your data for our legitimate business interests, such as maintaining and improving our services, provided that such interests do not override your fundamental rights and freedoms.
  • Legal Obligation: In cases where we are required to process personal data to comply with legal obligations under UK law.

You may withdraw your consent at any time where consent is the basis for processing. However, this does not affect the lawfulness of processing carried out before the withdrawal of consent.

4. Data Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes. However, there may be circumstances in which we share your data, including:

  • Third-Party Service Providers: We may share your data with trusted service providers who assist us with website hosting, data analysis, recruitment processes, and email communications. These providers are bound by data protection agreements that require them to safeguard your personal information and use it only for the purposes we specify.
  • Legal Requirements: If required by law, we may disclose your personal data to governmental authorities or law enforcement agencies to comply with legal obligations or court orders.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, and operational reasons. Specifically:

  • Contact Submissions: Information submitted through our contact form will be stored for as long as necessary to address your inquiries and maintain a record of communications.
  • Career Applications: We will store job application data for the duration of the recruitment process, and it may be retained for up to [insert time frame] after the position is filled, to consider you for future roles. You may request the deletion of your application at any time.
  • Website Usage Data: Usage data collected via cookies and other tracking technologies will be retained for as long as necessary to support the functionality of our website and improve our services.

When your data is no longer required, we will either securely delete or anonymize it.

5. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular monitoring of our IT systems.

Despite our efforts, please note that no method of data transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to continually improving our security practices.

In the event of a data breach that affects your personal information, we will notify you and the relevant data protection authorities in accordance with UK data protection laws.

7. Your Rights Under GDPR

Under the GDPR, you have specific rights regarding your personal data. These rights include:

  • Right of Access: You can request access to the personal data we hold about you and obtain information on how we process it.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data about you.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal data ("right to be forgotten"), particularly if the data is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You have the right to restrict our processing of your data under specific conditions, such as if you contest the accuracy of the data or object to the processing.
  • Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used format.
  • Right to Object: You have the right to object to the processing of your data based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us at privacy@alzamelgroup.com. We will respond to your request within one month, as required by law.

8. Third-Party Links

Our website may contain links to external websites or services operated by third parties. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit outside of our domain.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
Email: privacy@alzamelgroup.com
Phone: +44 0800 211 8457